WordPress Support for Agencies

The Linux layer underneath your WordPress projects.

Your developers keep building on WordPress. We handle it when the problem is actually the server underneath.

Where the Line Sits

WordPress work stays with your team — the infrastructure escalates to us

Your Developers
  • Themes & page builders
  • Plugin selection & configuration
  • Content & functionality
  • Client-facing WordPress requests
  • WordPress core & plugin updates
DirektSupport
  • PHP-FPM & PHP version issues
  • MySQL / MariaDB performance
  • Redis object cache
  • Server-side WordPress security
  • Server resources & scaling
The Full Stack

A WordPress problem isn’t always a WordPress problem

Linux NGINX / Apache PHP-FPM MySQL / MariaDB Redis WordPress
When Developers Escalate

Common triggers we hear from agency teams

White Screen After an Update

Core, plugin or PHP version change breaks the site with no obvious error — we check PHP logs and server config, not just deactivate plugins one by one.

wp-cron Behaving Oddly

Scheduled tasks not firing, or firing too aggressively and loading the server — we can move to a proper system cron and diagnose what’s actually running.

Staging vs Production Drift

Different PHP versions, missing Redis, or mismatched server config between environments — we align infrastructure so staging actually reflects production.

WP-CLI & Server Access

Permissions, PHP CLI version mismatches, or memory limits blocking WP-CLI operations like large imports or search-replace jobs.

A Plugin Everyone Suspects

Before uninstalling and hoping, we check what it’s actually doing at the server level — database load, PHP-FPM usage, external requests.

One Client Site Slowing Others

On shared hosting, one heavy WordPress install can affect every other client account — we isolate which one and reduce the impact.

Across Your Whole Portfolio

Every client site is different. The infrastructure underneath doesn’t have to be a mystery each time.

Different plugins, different themes, different traffic patterns — but the same server stack underneath. Once we know your hosting environment, escalations for any client site on it get faster, not slower.

WooCommerce

Checkout, order processing and scheduled actions put far more load on PHP-FPM and the database than a standard site — investigated as an infrastructure question, not just a store setting.

Hacked WordPress

Malicious redirects, unknown admin accounts, infected files — investigated across WordPress and the Linux server together, escalated further if it’s not contained to one install.

Server compromise support →

When It’s Genuinely Urgent

Emergency WordPress support

Site down, checkout unavailable, hacked, or broken after an update — client communication stays with you while we investigate.

WordPress Emergency Support →
Everything Else

Pricing, hosting infrastructure & how we work together

Server administration, control panels, migrations, white-label mechanics and pricing tiers — all covered on the main agency page.

Full Agency & White-Label Support →

WordPress and Linux experience since 2004. For agencies, the model is simple:

Your team builds on WordPress. We handle it when the problem is underneath.

Contact Us → Request Support