Ubuntu Server Support

Ubuntu LTS on a VPS. Not the desktop, and not a release that is already dead.

22.04 and 24.04, netplan, unattended-upgrades, UFW. A do-release-upgrade is planned. It is not something we start because a panel button offered it.

What we take on Ubuntu

The release, the network, the upgrade

LTS only for new work

A new VPS gets 24.04, or 22.04 if the panel or PHP build needs it. An interim release already installed can be repaired. It should not be the target of a new setup.

Netplan and UFW

A cloud image that lost its address after an edit, or a firewall that locked SSH. We fix it from the provider console if the normal login is gone.

Release upgrade

20.04 to 22.04, or 22.04 to 24.04, after a snapshot and a note of the PHP version the sites need. Hestia and DirectAdmin are checked against the new release before the upgrade starts.

Not covered as Ubuntu work

Desktop support, and a release Canonical already ended

Ubuntu Desktop is out. 18.04 and older can be recovered onto a current LTS. Patching them in place is not a service we sell. ESM is a Canonical subscription, not something we add.

Server maintenance → · Supported technologies →

Price

€55 an hour. A release upgrade is agreed, not slipped in.

Minimum 1 hour. A new Ubuntu VPS setup, with SSH, firewall, web stack and a backup job, starts at €149. The release upgrade waits if there is no snapshot and no offsite copy.

Pricing →

Ubuntu LTS to install, repair, or upgrade?

Tell us the version and the provider. We reply before any do-release-upgrade.

Request Support → Contact Us