An administrator for the server you already pay for.
Not a hosting company, not a ticket queue, and not a reason to move the account. The provider stays yours. The Linux work does not have to.
Your server. Your provider. Our Linux expertise.
Managed hosting owns the account. We do not.
A managed host is simpler until you want the zone, the mailboxes or a disk image, and the contract is the only copy. Here the VPS or dedicated server stays at Hetzner, OVHcloud, Netcup or whoever you chose. Access is for the job, and you revoke it.
Four things that are actually true
No commission on the server you order. Consulting can end with “keep the VPS you have”. A migration off a provider is as normal as a migration onto one.
The company behind DirektSupport has been operating since 2004, on production web servers, mail and panels. Not a product launched last year.
Invoices come from a European company. The server does not have to sit in Romania. You do not need an office visit for a PHP pool.
A request is not a queue in front of a rotating shift. That is also why emergency cover is best effort, not a advertised night desk.
No 24/7 guarantee, no lock-in, no website build
Out-of-hours work is €125/hour if someone is available. A monthly plan does not create a rota. We do not design themes. We do not ask you to transfer the provider contract to stay a customer.
If the fit is a one-time repair, that is a finished engagement. The server remains where it was.
Your server. Your provider. Our Linux expertise.
Want the server looked at, not moved?
Tell us the provider and the problem. We reply with the approach before any work starts.