Independent Linux Support · Established 2004

Independent Linux Server Administration

Your server. Your provider. Our Linux expertise.

Professional Linux server administration, technical support and consulting for businesses, web agencies and website owners across Europe.

Whether your infrastructure is hosted with Hetzner, OVHcloud, Netcup, Contabo, IONOS, Scaleway, DigitalOcean, Vultr or another provider, you keep full control of your server and hosting account.

We provide the technical expertise to keep it running.

22 years of experience EU-based company No vendor lock-in

Request Linux Server Support

Tell us about your server and the problem. We reply with a proposed approach before any work starts.

Your server stays in your name, at your provider.

2004
Operational since
22 yrs
Hands-on experience
8+
Providers supported
EU
Based company
01 — Independence

Independent server support.
No vendor lock-in.

DirektSupport is an independent Linux server administration and technical support service. We are not tied to a specific hosting provider, data centre or control panel.

You choose where your infrastructure is hosted, and we help you install, configure, secure, maintain, optimise and troubleshoot it. Your server remains in your name and under your control.

From a single VPS running WordPress to dedicated servers hosting multiple websites and email accounts, we provide practical support based on more than two decades of hands-on experience.

root@your-server:~#
$ systemctl status nginx active (running)
$ mysqlcheck –all-databases OK
$ certbot renew –dry-run success
$ fail2ban-client status sshd enabled
$ restic check –read-data no errors
$ df -h / 38% used
— owner: you · access: revocable · audit trail: kept
02 — Experience

Linux expertise since 2004

Technology changes quickly. Experience still matters. For more than 22 years we have worked with production websites, hosting servers, email systems, databases, DNS infrastructure and business-critical online services. We understand the problems that appear when real servers run real businesses:

Websites suddenly become unavailable
A server runs out of disk space
MySQL consumes excessive resources
NGINX or Apache stops responding
Email is rejected or lands in spam
SSL certificates fail to renew
DNS records are misconfigured
A WordPress website is compromised
Backups fail without anyone noticing
PHP updates break websites
Server load increases unexpectedly
A migration needs minimal downtime

When something goes wrong, the objective is simple: find the cause, fix the problem and reduce the chance of it happening again.

03 — Services

Linux server support & administration

We provide both one-time technical assistance and ongoing Linux server administration.

Linux Server Support

Need help with a specific problem? We investigate and troubleshoot server issues without requiring you to change hosting provider.

Linux troubleshootingserver configurationhigh CPU / memory disk space problemsweb server errorsPHP configuration database problemsemail server problemsSSL & DNS issues firewall configurationbackup problemswebsite downtime compromised serversWordPress infrastructure

Linux Server Administration

Need someone to manage the server on an ongoing basis? We take care of the technical work — your infrastructure stays yours.

server maintenancesecurity updatessoftware updates service monitoringperformance optimisationbackup configuration backup verificationsecurity hardeningtroubleshooting server migrationsinfrastructure consulting
MANAGED VPS

Managed VPS

Turn an unmanaged VPS into infrastructure you can actually rely on — configured, secured and maintained, while you keep the provider account.

DEDICATED

Dedicated Server Administration

Administration and support for dedicated Linux servers: web hosting, WordPress infrastructure, database and email systems.

ON DEMAND

On-Demand Linux Support

Not every server needs a monthly contract. Request help when a problem appears or a specific configuration is needed.

24/7 URGENT

Emergency Server Support

Server down, website unavailable, database stopped, email not working, unexpected load or a compromised server — we investigate and restore operation.

05 — Control panels

Hosting control panel support

06 — The stack

Web server, database & email support

Modern websites depend on much more than Linux itself. A slow website is not always a website problem — sometimes the real issue is MySQL, PHP workers, memory, caching, disk I/O or another process consuming server resources. We investigate the infrastructure as a whole.

Web Servers

NGINXApachePHPPHP-FPMReverse proxySSL / TLSLet’s Encrypt

Databases

MySQLMariaDBtroubleshootingperformance tuningbackup & recoverymigration

Caching & Performance

RedisMemcachedVarnishPHP OPcacheweb server tuning

Email

EximPostfixDovecotmail queuesSPFDKIMDMARCPTRblacklists
07 — Specialist services

Security, WordPress, migration & recovery

Server Security

View →

Security is not a single setting. It is an ongoing combination of good configuration, updates, monitoring and sensible access control.

security auditsserver hardeningfirewallSSH securityFail2Banbrute-force protectionmalware investigationcompromised server recoveryCloudflareDDoS assistance

WordPress Technical Support

View →

A slow or unavailable WordPress site may actually be PHP, MySQL, Redis, NGINX, DNS, SSL or storage. We work with WordPress and the Linux infrastructure underneath it.

technical supportserver supporttroubleshootingmalware removalsecurityperformancemigrationsbackupWooCommerceemergency support

Server Migration

View →

Moving a production server requires more than copying files. The objective is to migrate services safely with as little downtime as reasonably possible.

VPSdedicatedwebsitesWordPressemaildatabasescPanelDirectAdminHestiaCPVestaCP

Backup & Disaster Recovery

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A backup only becomes valuable when you can actually restore it. We also review existing configurations where backups appear to exist but do not protect the business.

local backupsremote backupsoff-siteautomationmonitoringverificationserver restorationDR planning

Linux Server Consulting

View →

VPS or dedicated? 8, 16 or 32 GB RAM? Hetzner, OVHcloud or Netcup? DirectAdmin, HestiaCP or cPanel? We evaluate requirements before you spend money on infrastructure you may not need.

provider selectionhosting architecturesecurityperformancebackupsDNSemail infrastructureMySQLNGINX / Apache

Cloudflare & DNS

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DNS and edge configuration handled alongside the server itself — so records, certificates and caching stay consistent with what actually runs on the machine.

Cloudflare setupWAFDNS troubleshootingDNS migrationnameserversSSL / TLSPTR records
08 — For web agencies

You build websites.
We manage the servers behind them.

DirektSupport provides technical Linux and server assistance to web developers, WordPress professionals and digital agencies without a dedicated system administrator in-house.

White-label cooperation is possible where appropriate. Your relationship with your customer remains yours.

Agency & white-label support →
Linux server administration
hosting control panels
migrations
server troubleshooting
email problems
DNS
SSL
backups
security
WordPress infrastructure
performance optimisation
white-label cooperation
09 — Why us

Why DirektSupport?

Independent

We are not tied to a specific hosting provider. You remain free to choose the infrastructure that makes sense for your business.

Experienced

Our technical experience goes back to 2004 — more than 22 years of hands-on work with websites, hosting infrastructure and Linux servers.

European

DirektSupport is operated by an established EU-based company, providing technical services to European businesses and customers.

Practical

We work with real production environments. Our focus is not on selling unnecessary infrastructure — it is on identifying what your server actually needs.

Flexible

One-time support, emergency intervention, consulting, migration, audit or ongoing management — you choose the level of engagement.

No Vendor Lock-In

Your server can stay at Hetzner, OVHcloud, Netcup, Contabo, IONOS, Scaleway, DigitalOcean, Vultr or another provider. You keep control.