WordPress Technical Support

WordPress support on the server, not in the theme editor.

PHP, database, NGINX or Apache, Redis, SSL, malware and migrations. We fix why the site is down or slow. We do not build themes or write plugin features.

Your server. Your provider. Our Linux expertise.

Where the fault usually is

A white screen is rarely “WordPress is broken”

It is a PHP fatal after an update, a database the disk filled, an opcache holding an old file, or a plugin calling a removed function. We read the log, the PHP-FPM pool and the database before touching the theme.

NGINX / Apache→ PHP-FPM→ MariaDB→ Redis→ WordPress
What we take

Incidents, cleanup, speed, moves

Site down or error 500

Debug log, PHP version mismatch, a plugin fatal, permissions, a full disk, or the database not accepting connections. Standard rate €55/hour, minimum 1 hour.

€149from
Malware removal

Unknown admins, injected files, a pharma redirect, a cron you did not add. Cleanup starts at €149. If the OS itself was taken, the honest fix is a rebuild.

Slow, or moving

Object cache, PHP workers, a heavy query, or a move onto a VPS you control. Migrations are quoted. We do not sell a caching plugin as the fix.

In and out

Server side is in. Design work is not.

In scope
PHP-FPMdatabaseRedisSSLpermissionsmalwaremigrationWooCommerce server load
Out of scope
theme designnew plugin featurescontentpage builder layoutSEO copy

A broken checkout caused by PHP or the database is in scope. A checkout redesigned in Elementor is not.

After the fix

The site can stay on your server

We do not move WordPress onto our hosting. It stays at Hetzner, OVHcloud, Netcup or whoever you already pay. If you want it watched afterwards, the VPS plan starts at €79/month and includes updates and a backup check. One-time work does not require that plan.

Server security → · Managed VPS → · Pricing →

Independent since 2004

For a one-time job we want a temporary admin and SSH, removed when the site is back. Do not send the password in the first message.

Your server. Your provider. Our Linux expertise.

WordPress down, slow, or compromised?

Tell us the error and the host. We reply with the approach before any work starts.

Request Support → Contact Us