The provider sold you root. We do the part they will not.
An unmanaged VPS or dedicated server stays in your account. Updates, the web stack, mail, backups and the incidents above the hypervisor are the work. The contract does not move.
Your server. Your provider. Our Linux expertise.
Hardware and network from them. Linux from someone else.
Hetzner, OVHcloud, Netcup, Contabo and the others replace a disk and answer for the network. They do not fix PHP-FPM, a full disk, or a mail queue. That gap is the service. Managed hosting closes it by owning the account. This does not.
A month, or a single incident
Essential includes monitoring, security updates, a health check and 1 hour. Managed is €149 with 2 hours. Managed Plus is €249 with 4. Hours do not roll over. No long-term contract.
A fault, a setup, a certificate. Minimum 1 hour. Priority €75, emergency €95, out of hours €125 if someone is available. You do not have to stay after the fix.
Still no night rota, still your account
A plan does not create a 24/7 desk. Provider hardware faults stay with the provider. Theme and plugin development stay out. Access is a key you can revoke. The backup we recommend sits off the server, so the provider account is not the only copy.
Unmanaged at the provider, and no one on the Linux side?
Tell us the provider and what it runs. We reply with a plan or a one-time scope before any work starts.