OVHcloud Server Support

Independent Linux administration for OVHcloud VPS and dedicated servers.

Server setup, Linux configuration, security, troubleshooting, hosting environments, email, databases, backups, performance and migrations — for infrastructure running on OVHcloud.

Your server. Your provider. Our Linux expertise.

Independent OVHcloud Administration

OVHcloud runs the infrastructure — we run what’s on it

With unmanaged VPS and dedicated infrastructure, you’re responsible for the operating system and everything installed on it — Linux, NGINX, Apache, PHP-FPM, MySQL/MariaDB, Redis, email, DNS, firewall, control panels, WordPress, backups, security. DirektSupport provides that administration layer, working directly with the infrastructure you already have.

No need to transfer your OVHcloud account or move your server to us.

Server Types We Support

VPS or dedicated

OVHcloud VPS

WordPress, business applications, development environments, email and multi-site hosting. OVHcloud’s Control Panel handles reinstall, reboot and backup options at the infrastructure level — we handle everything running on top.

setup & hardeningweb stackWordPress
OVHcloud Dedicated

Predictable resources, significant CPU, large RAM or storage — WordPress hosting, WooCommerce, agency infrastructure, databases and storage-intensive workloads.

multi-sitedatabasesbusiness-critical

New server? We prepare it for production — hostname, SSH, firewall, hardening, web/DB stack, SSL, DNS, control panel, backups — built around the actual workload.

Control Panels on OVHcloud

HestiaCP, DirectAdmin or cPanel & WHM

HestiaCP

A practical hosting interface without the complexity of managing every site from the command line.

DirectAdmin

Installation, CustomBuild, NGINX/Apache — a good fit for servers hosting multiple sites, emails and domains.

cPanel & WHM

Server prep, installation, WHM configuration — including migration of existing cPanel servers to newer OVHcloud infrastructure.

Full control panel details →

OVHcloud-Specific Infrastructure

The tools unique to OVHcloud’s platform

Rescue Mode

OVHcloud provides rescue functionality for supported VPS and dedicated environments, giving access when normal boot or SSH is unavailable. We use it for broken boot, blocked firewall access, filesystem problems, recovering configs before reinstall, or investigating a compromised server.

Anti-DDoS & Network Security Dashboard

OVHcloud provides network-level protection and a Network Security Dashboard for services on dedicated public IPs, showing DDoS mitigation activity. We handle the server-side complement: Linux firewall rules, rate limiting, Fail2Ban, Cloudflare and application hardening — provider-level and server-level protection work together.

Backup Options

OVHcloud offers VPS backup functionality through its Control Panel and independent backup storage on supported dedicated ranges. We help configure this alongside database, website, email and configuration backups — provider backups are useful, but don’t need to be the only layer.

Anti-Hack States

OVHcloud documents specific Anti-Hack states and recovery procedures for affected VPS and dedicated services. For serious compromises, rebuilding from a known-clean environment can sometimes be safer than cleaning the existing install — we help decide which approach fits the incident.

Compromised Server Support

More than deleting suspicious files

Depending on the incident, we investigate suspicious processes, review accounts and SSH access, check for WordPress malware and malicious cron jobs, review the firewall, analyse logs, and plan credential rotation and recovery.

Whenever possible, recoverable data is protected before any potentially destructive repair is attempted.

WordPress & WooCommerce on OVHcloud

The full stack, not just the application

WooCommerce especially can generate far more database and PHP activity than a simple site — we look at PHP-FPM resources, MySQL/MariaDB, Redis caching, memory, CPU, storage performance and cron activity, not just WordPress-level settings.

OVHcloud Linux NGINX / Apache PHP-FPM MySQL / MariaDB Redis WordPress
Migrating to OVHcloud

Coming from another provider? We handle websites, WordPress, databases, email, DNS, SSL, control panels and configuration.

VPS → OVHcloud VPSVPS → dedicatedany provider → OVHcloud
Migrating Away From OVHcloud

Independence works both ways — if OVHcloud stops being the right fit, we help migrate elsewhere.

HetznerNetcupContaboIONOSScalewayDigitalOceanVultr
Troubleshooting

Server-side or infrastructure-side?

Server-Side
Linuxfirewall configNGINX / ApachePHPdatabasesemail servicesDNS
Infrastructure-Side
provider networkingphysical hardwareroutingnetwork security systemsdatacentre infra

If the issue looks provider-side, we help collect the technical information for the OVHcloud support ticket.

Pricing

One-time help or ongoing management

€55/ hour

No monthly contract needed — troubleshooting, configuration, backup setup, server recovery, migration planning. Priority and Emergency Support available for urgent situations.

Monthly management

Monitoring, health checks, security & performance review, backup checks and priority access to an administrator who knows your server.

See full pricing →

OVHcloud Consulting

Haven’t ordered the server yet?

We evaluate VPS vs dedicated, CPU/RAM/storage requirements, location, OS, control panel, web stack and backup strategy before you buy — independent of OVHcloud, so there’s no reason to recommend more than you need. If your existing infrastructure is already sufficient, we’ll say so.

Independent Since 2004

More than 22 years of practical experience with Linux infrastructure, web hosting, websites, databases, email systems, backups and production services — across multiple providers, not just one.

Your server. Your provider. Our Linux expertise.

Need help with your OVHcloud server?

Tell us what you’re running and what’s happening — we’ll take it from there.

Request Support → Contact Us